High-Load Web System Development

Digiteum has been a trusted technology partner of Printique for more than a decade. Our job is to help Printique maintain its operational excellence and technological edge. We make sure the company’s technology infrastructure and online services are high-performing and top-notch. Among the services we provide are high-load system development and maintenance, integrations with third-party services, design and development of new digital products and services, web and mobile app design and development, ETL pipeline development, data visualization and analytics, quality assurance and ongoing tech support.

To date, the team of 15 full-stack software engineers, managers, designers, and QA engineers work on a full-time basis and help Printique stay ahead of the competition.

Solutions

When developing a high-load system for Printique, we pay particular attention to creating the optimal user experience. Digiteum team has put a lot of effort to balance the functionality and usability of the web system and ensure every tool and service is intuitive, easy to learn and navigate. Additionally, we have built unique digital tools that make ordering experience convenient and enjoyable.

For example, the team has designed and developed several HTML 5 editors and wizards to create custom photo products such as photo books and calendars. These tools are equipped with a wide range of features that put them in the same category as Photoshop and other pro editors. Smart auto-fill features and a rich base of templates make the process of creating a complex photo product convenient and easy even for an inexperienced user. They save customers a lot of time, too. Behind these tools are high-end technologies and smart algorithms that make them run fast and render beautifully on any browser.

To help Printique increase the rate of wall decor orders, Digiteum developed a Wall Decor Wizard. It allows users to recreate their custom interiors in an editor, try different wall decor variants and make orders based on what they see in just several clicks.

And that is not all. Printique provides a line of services for pro photographers, such as White Label Galleries and Stores. Our tech team has developed these services with a big focus on pros’ requirements and business goals. We’ve added useful features for photographer-client collaboration in the galleries, sharing and custom pricing options. These features allow the photographers use Printique pro services as full-on showrooms and points of sale.

Solutions

The development of high-load web applications and systems like Printique requires serious work at the backend.

Digiteum team is continuously working on a functional back office for Printique’s production, management and support departments. There are multiple production lines and processes that evolve and develop in time. New departments appear, algorithms and reporting systems become increasingly complex. And every department has unique requirements and needs. We put all the workflows and processes together and make sure the back office works in a coherent and coordinated way and can scale up on demand.

Digiteum has developed custom tools tailored to the needs of different departments. For example, the lab got a performance monitoring tool based on ELK solutions for data analytics and visualization. This system helps monitor and control the lab’s performance in real-time and avoid slowdown regardless of the growing traffic influx. Another example is an efficient reporting tool that updates Printique management on financial results.

Solutions

High-load system development of this scale wouldn’t be possible without the integration with multiple third-party services and platforms.

To create a seamless eCommerce user experience, Digiteum integrated Printique web system with multiple platforms for quick sign-in, secure payment processing, social media sharing as well as cloud storages to upload photos and customer support services.

To implement marketing, sales, performance monitoring and analytics, the system is integrated with large data analytics and CRM platforms including Salesforce, Tableau, ELK.

Moreover, Printique has an affiliate program and API to integrate with a network of partners and provide printing services on a B2B basis. The company itself partners with other large printing labs, among which is Fuji, to extend its printing services and provide gift options to customers.

To keep Printique’s services high-end, Digiteum has implemented several integrations with high-tech services including Google Vision for image recognition and understanding. Additionally, the team helps Printique integrate professional printing hardware into the lab’s workflows.

And of course, to help Printique stay on top and keep up with tech trends and changes on the market, Digiteum team helps the company migrate to new platforms, integrate new technologies and introduce new services. Just recently, Printique has switched from Zendesk to Kustomer for support service. The web system has also migrated several times, first to Umbraco, and then to WordPress CMS. It should be noted that every crucial change of this scale requires a custom strategy to implement the migration seamlessly and on time and make sure it won’t impact customer experience and the company’s business in general.

• Custom high-load system development for a large photo printing laboratory.
• Decade-long tech partnership and dozens of projects across web and mobile design and development, data ETL pipelines, third-party integrations, etc.
• Design and development of unique B2C and B2B digital services and products, custom algorithms, HTML5 editors and wizards.
• Unique technology solutions to provide excellent customer experience on the frontend and flawless operation on the backend.
• Extensive tech stack, including .NET Core 6, Entity Framework, SQL Server 2014, RabbitMQ, GraphicMill, Node.js, React, New Relic, GitLab CI, Kubernetes.
• A team of 15 full-stack software engineers, business analysts, managers, designers and QA engineers continuously working on a project.
• Integration of modern engineering practices including fully-automated CI/CD pipelines and Kubernetes deployment.