Chatbot for Event Management

One of the leading developers and providers of cloud services, Oracle helps companies get the best of the latest technology — AI, machine learning, and chatbots.

Oracle Cloud Day is a worldwide event to show industry leaders how they can benefit from tomorrow’s technology and integrate innovation into their systems.

Oracle Bot for Facebook Messenger is an intelligent personalized guide that provides attendees and guests with all the necessary information about Oracle Cloud Day across various locations. Additionally, this chatbot showcases Oracle’s technology and services during a seamless conversation with its users. It was designed by BAM Mobile and built by Digiteum using Oracle Mobile Cloud Enterprise platform for chatbot development.

• Event Bot for FB Messenger built on Oracle’s proprietary platform for chatbot development.
• NLP element for direct input recognition to enable smooth conversation with users.
• Chatbot personalizes conversation based on location and provides information about locations, venues, speakers, topics, agenda, sponsors, etc.
• Integration with custom CMS enables fast and easy correction and expansion of bot’s dialogs with no development efforts.
• At the first phase of the project, Oracle chatbot held more than 700 conversations with unique users and collected massive user data for further improvement and optimization. The second phase of the project is currently on.